Ford Roadside Assistance Services for Canadian Drivers at Brockville Ford
Safe Journeys Assured With Ford Roadside Assistance Services
Roadside emergencies can happen anywhere, at any time, and they are never convenient. A flat tire in the middle of winter, a dead battery before work, or a lockout while traveling can quickly turn a normal day into a stressful situation. Ford Roadside Assistance is designed to remove that stress by providing reliable support day or night across Canada and the continental United States.
What Is Ford Roadside Assistance?

Ford Roadside Assistance is included with every new Ford vehicle while it is under the powertrain warranty or covered by a Ford extended service plan. If your vehicle becomes disabled or you experience a common roadside issue, Ford will help you get moving again or arrange transportation to the nearest Ford dealership. This built in support gives drivers added confidence every time they start the engine.
Services Included with Roadside Assistance
Ford Roadside Assistance covers the most common situations that can leave drivers stranded. Services include towing to the nearest Ford dealer if your vehicle is disabled, or to your selling dealer when within a reasonable distance.
- Battery boost service to help restart your vehicle, especially during colder months when batteries are under extra strain.
- Flat tire assistance with on site spare tire installation or towing if a usable spare is not available.
- Emergency fuel delivery to get you safely to the nearest fuel station when you unexpectedly run out.
Lockout and Winching Support

Lockout assistance helps you regain entry to your vehicle without the hassle of arranging a locksmith. While key replacement is not included, Ford will help unlock your vehicle so you can recover your keys. Winching assistance is also available if your vehicle becomes stuck near a maintained public road, such as in snow, mud, or a ditch. This service is especially valuable during Ontario winters.
Electric Vehicle Roadside Support
Drivers of Ford electric vehicles receive dedicated roadside support. If your vehicle runs out of charge, Ford can arrange towing to a public charging station, a certified Ford EV dealer, or your residence depending on location and availability. All services are available 24 hours a day, seven days a week.
How to Request Roadside Help
Requesting Ford Roadside Assistance is simple. You can call the toll free support number to speak directly with a roadside assistance specialist, submit a request online through Ford’s digital support form, or use the Ford app to request help and track service progress from your phone.
When Coverage Applies
Roadside Assistance is included with every new Ford during the powertrain warranty period, which is typically five years or 100,000 kilometres for most vehicles. Coverage may continue beyond this period if you have purchased a Ford Protect extended service plan. If coverage has ended, services are still available for a fee, with costs explained before help is dispatched.
Why Roadside Coverage Matters in Brockville
Ontario road conditions can change quickly, especially in and around Brockville. Winter snow, rural highways, and long distances between service stations can turn minor issues into major disruptions. Roadside Assistance provides peace of mind for daily commuters, families, trades professionals, and weekend travellers alike.
Visit Brockville Ford for Coverage Support
At Brockville Ford in Brockville, ON, we believe peace of mind is part of ownership. If you would like help understanding your roadside coverage, checking warranty status, or exploring extended service options, our team is here to help. Whether you are commuting locally or planning a long trip, Ford Roadside Assistance keeps you supported every kilometre of the way.